Refund policy

Last updated October 15, 2026

Try Go2Cue first: the Free level of each part and the 30-minute demo of everything cost nothing and need no card. Payments are taken by Paddle, our Merchant of Record, who also issue refunds.

14 days, for any reason

You can get a full refund within 14 days of any purchase, for any reason: a license to own, a rental, a year of updates, an upgrade, an added part or box setups (a box already set up stays set up). Paddle refunds you the way you paid.

How to ask

Write to support@go2cue.com with your license key or the email you bought with, or reply to your Paddle receipt.

Nothing here limits rights you have by law where you live.